Shipping policy
Processing Time Orders are processed within 1–3 business days after payment is confirmed.
Estimated Delivery Times
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Carriers Orders are fulfilled via standard international carriers including Canada Post, USPS, and ePacket depending on your location.
Customs, Duties & Taxes For international orders, customs duties, taxes, and import fees are the responsibility of the recipient. Timber & Trail Supply Co. has no control over these charges and cannot predict their amount.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Questions? Contact us at info@timbertrailsupplyco.ca and we'll respond within 24 hours.